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Privacy Policy

Trilog Group recognizes the importance of protecting the privacy of all information provided by users of our web site. We created this policy with a fundamental respect for our users? right to privacy and to guide our relationships with our users. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

Information Collection and Use

We collect information from our users and their computers when they view our Web site. We collect personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site. We also collect information from you when you request support or make inquiries about our products or services.

We may ask you to provide us with personally identifiable information at various points while you use our Web sites, such as when you register for a Web site account to download software or access restricted areas of the site. Examples of the types of personally identifiable information we collect range from your e-mail address to your name, street address, phone or fax number, e-mail address.

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers? personal information. We also may use some of this information in anonymous or statistical forms, such as aggregating geographic information from user addresses or types of industries in which users work, to better understand our customers. We also may ask you to optionally provide us information about your interests to be used for similar purposes. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

Log Files

We use the information in our server log files to analyze trends in the usage of our Web sites, to administer and maintain our Web sites, to track a user's path through our Web sites, and to gather broad demographic statistics about our Web sites and the ways in which they are used. Most of the information in these files is not unique to you as an individual, such as the files requested and pages you visit on our Web sites, the Web sites from which you may have been referred to our Web sites, and information about the type of browser you use and its settings. Some of the log files contain IP addresses and other personally identifiable information, which are used to identify user connections and to resolve technical issues related to administration of our Web sites.


A cookie is a small text file stored on a computer that contains information associated with that computer. Our Web sites use cookies for several purposes, such as maintaining your login state, improving the content of our Web sites, providing you with information tailored to your interests, customizing the content of our Web pages, and improving the security of your use of our Web sites. Login cookies are linked to your e-mail address, which is stored with other personally identifiable information. You can instruct your browser to stop accepting cookies from our Web sites. If you do so, however, you will hinder your experience by, for example, preventing yourself from viewing some information on our Web site and logging into forums and message boards, as well as preventing us from displaying content customized to the preferences you have specified. You should, however, be able to access most parts of our sites that are available to the general public.

Disclosure of Information

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary
* to fulfill your requests for products or services,
* to protect the security of our software, services, Web site, and users,
* to protect ourselves from liability,
* to respond to legal process or comply with law, or
* in connection with a merger, acquisition, or liquidation of the company.

We share statistical information about users of our web sites with third parties, including our vendors, customers, potential customers, distributors, and third parties that offer products or services for use with the Trilog software. We do not link this information to any personally identifiable information.

Public Forums

You may participate in public forums on our Web sites. Any information you make available in these forums would become public information and could be used by others to send you unsolicited communications. Please be careful about disclosing personal information in public forums.

Information Security

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. In addition, access to all of our users' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information.


Our web sites contain links to other sites. Trilog is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

Changes to this Privacy Policy

If we change our privacy policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

Contact Us

If you have questions about this Privacy Policy, its implementation, or our practices, please contact us at info@triloggroup.com.